Bangladesh Brands

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Customer Service

Cash on Delivery Policies

You place an order on the website and enter your address during checkout. Since we provide cash on delivery only for perishable goods and it is applicable only for Dhaka Metropolitan city. After you place an order, a customer service representative will call you within 24 hours to confirm your orders and also will also send you an email. Please make sure you answer the call and confirm the order. Alternatively, you can also confirm the order yourself by calling us at 0193-519-4316 .Your order will now be proceed and you will receive the tracking number. A representative of FSB will make sure you will get your product.


Presently we are delivering to our fix location and they are divided into 6 zone.

  • Dhanmondi ,Lalmatia, Mohamadpur
  • Gulshan 1 & 2, Badridhara DOHS
  • Banani, Old DOHS, New DOHS
  • Uttara
  • Mirpur ,Cantonment
  • Shantinogor , Moghbazar , Rampura

 

Sundarban Courier Service is our nationwide delivery partner and the ordered products are designated to reach the shipping address within 3-5 working days.For international delivery, DHL and FEDEX are the authorized delivery partner for orders outside Bangladesh. 
It needs to be noted that, customer bears delivery charges as given by the respective delivery partners of our site.


Delivery cost:(Inside Bangladesh)

  • 1-2 Kg = 80 tk
  • 6-7 Kg = 160 tk
  • 3-5 Kg = 120 tk
  • 8-10 Kg = 200 tk

Delivery Time: 3 working days from your purchase.
Requirment at delivery: bill copy to the courier man while delivery.